Xhopngo Privacy Policy

Effective Date: February 2026
Minimum Age: 16+

Xhopngo, Inc. (“Xhopngo,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, retain, secure, and process your information when you use our website, mobile applications, and related online services (“Services”).

By using the Services, you acknowledge that you have read, understood, and agree to this Privacy Policy.

1. Information We Collect

A. Information You Provide Directly

We collect details you voluntarily provide including name, email, username, password (hashed), location, listings, photos, user‑generated content, support requests, and messages.

B. Information Collected Automatically

We collect IP address, device information, app version, browser type, diagnostics, crash logs, analytics, approximate location, and data through cookies, SDKs, and similar tools.

C. Information from Third Parties

We may receive information from authentication providers, analytics partners, cloud vendors, social platforms (if linked), and public sources.

D. Information We Derive

We generate inferences including engagement patterns, likely interests, safety/fraud signals, and approximate region.

2. How We Use Information

We use your information to provide and improve the Services, personalize features, enforce rules, prevent fraud, provide support, secure the platform, and comply with applicable law.

Xhopngo does not process or store payment information and provides no payment or escrow service.

3. Legal Bases for Processing (GDPR/EEA/UK)

We process personal data under performance of contract, legitimate interests, consent (when required), and compliance with legal obligations.

4. How We Share Information

We do not sell personal information. We may disclose data to:

Other users (profile and listing content you choose to share)
Service providers (hosting, analytics, moderation, security)
Law enforcement when legally required
Business transferees (merger or acquisition)
Recipients of aggregated or de‑identified data

5. Cookies & Tracking Technologies

We use cookies, pixels, SDKs, and device signals for authentication, analytics, personalization, and safety. Users may disable cookies through browser or device settings.

6. Your Rights & Choices

Depending on your location, you may request access, correction, deletion, portability, or restriction of processing. Requests may require identity verification. Contact: support@xhopngo.com.

7. State‑Specific Rights (CCPA/CPRA)

We disclose categories of information collected including identifiers, user content, device data, inferences, and internet activity. Xhopngo does not sell personal information. Some analytics may qualify as “sharing” and may be opted out of by contacting support@xhopngo.com. Minors under 16 are not permitted on the platform.

8. Age Requirement

The Services are intended for individuals aged 16 and older. We do not knowingly collect data from individuals under 16.

9. Data Retention

We retain data as long as necessary to provide the Services, comply with law, and maintain safety:

Account data: retained until deletion
Messages and listings: retained for operational and safety purposes
Fraud/safety logs: up to 24 months
Legal holds: as required

10. International Transfers

Data may be transferred to the United States or other jurisdictions. We use appropriate safeguards including Standard Contractual Clauses where required.

11. Security

We employ administrative, technical, and physical measures including encryption in transit, access controls, safety detection systems, and secure password hashing.

12. Safety, Monitoring & Automated Tools

We use automated filters and manual review to detect fraud, unsafe content, or policy violations. Xhopngo does not perform criminal background checks and does not guarantee prevention or detection of unsafe behavior.

13. Data Breach Notification

If a data breach occurs involving your personal information, we will provide notifications as required by applicable law.

14. Third‑Party Links

We are not responsible for the privacy practices of third‑party websites.

15. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Continued use after updates constitutes acceptance.

16. Contact Us

For privacy questions or rights requests:

support@xhopngo.com